Fotoboom, Fotonet, S.L is a renowned photography and electronics company known for its high-quality products and exceptional customer service. With a strong presence in the market, Fotoboom, Fotonet, S.L has gained a reputation for its extensive range of still cameras, phones, and other camera materials. The company caters to both online and brick and mortar customers, offering a seamless shopping experience and a well-stocked warehouse. Fotoboom, Fotonet, S.L also boasts a user-friendly web page, providing customers with easy access to their products and services. The brand is committed to delivering top-notch products that meet the needs of photography enthusiasts and professionals alike. With a focus on innovation and customer satisfaction, Fotoboom, Fotonet, S.L continues to be a trusted name in the industry.
Amenities and More
- Service options
- Kerbside pickup
- In-store shopping
- Same-day delivery
- On-site services
- Language assistance
- Payments
- Credit cards
- NFC mobile payments
- Accessibility
- Wheelchair-accessible lift
Reviews
Over the years I have purchased several items and they have always served me very well. The professional and expert team. 100% recommended store.
Call first since they don’t have everything on site.
Delighted with this site and its customer service. I don't know how many questions I have had to ask them, and all the emails were answered in 10 minutes. Even when they are full of work, they find the time to serve you as you deserve. They have a huge stock and are true professionals in the sector.
With my order they made a mistake with an adapter that they forgot to tell me I needed, which delayed everything for a few days. But the truth is, taking into account the wonderful service they have, that is a minor thing that can happen to all of us. For me, a service like this makes the difference with other sites.
We ordered from this site despite many negative experiences, thinking that "it wouldn't be up to us." And it was our turn.
We bought lighting that was not exactly cheap and one of the products came defective. They reacted quickly initially, they picked it up two months ago to send it to the manufacturer.
After many unanswered emails asking for explanations - I bought the material for an event that was a month ago - I called them. Since someone was sick, they couldn't continue the topic.
Finally they say they will refund my money... Three weeks ago. Last week they told me that this Monday they would send it to me "without fail." And here we continue, without lighting in two events and without €1,300.
Moral: if you don't need the material or the money, you can take the chance. If you need the material, don't buy from them. It is very expensive.
Edit: after publishing the review they returned our money. The effort in follow-up time is still expensive if the material does not turn out well.
No one who works in front of the public has ever spoken to me like that. A mix between despotism and cockiness that almost seems like he's doing me a favor by selling me his products. Well, this man who assisted me in person had this treatment with me and today on the phone I don't know if it was him but they once again treat me that does not correspond at all when I am ALWAYS polite and friendly, respecting the people who work.
I'd rather cross half of Madrid or pay more than endure being talked to like that.
It is advisable to buy online to find out if they have it in stock. I went to the store and of everything I needed there was only one item. I also tried to buy online, and although the system is very good, they should update the catalog because they have discontinued Manfrotto products for example.
I ordered a Tenba suitcase, a model that is sold very few, it took me half a year to arrive, but the communication with the store at all times was very good, I understood that it was not their problem but rather the distributor's who only sells three or four at all. the year, and I had to wait a little, but then the shipping was very fast. Very happy with the purchase and attention.
Always a very good experience with them, years ago I bought an Olympus and everything was great, fast communication and very friendly. I have asked other times about products and very good service, prices generally the best, so I can only recommend them.
Location
Hours
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Monday
09:00 AM - 07:15 PM
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Tuesday
09:00 AM - 07:15 PM
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Wednesday
09:00 AM - 07:15 PM
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Thursday
09:00 AM - 07:15 PM
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Friday
09:00 AM - 07:15 PM
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Saturday
09:00 AM - 12:45 PM
- Sunday Close
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